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Burnham, Thomas., Judy.Antecedents and drivers edit, customer retention is an outcome that is the result of several different antecedents as described below.A growth company would prefer to plow earnings back into its business if it believes that it can reward its shareholders by increasing revenues and profits at a faster pace than shareholders could achieve by investing their dividend receipts.

Frels, and Vijay Mahajan (2003 "Consumer Switching Costs: A Typology, Antecedents, and Consequences Journal of the Academy of Marketing Science, 31 (2 10927.Tisse Service Quality Model uses the 5 P's - Policy, Processes, People, Premises, Product / Service, as well as performance measurement.

Urinary retention a nursing diagnosis accepted by the North American Nursing Diagnosis Association, defined as a state in which an individual has incomplete emptying of the bladder.Retention, denture,.

A company's ability to attract and retain new customers is related not only to its product or services, but also to the way it services its existing customers, the value the customers actually generate as a result of utilizing the solutions, and the reputation.Andreassen, and Jay Weiner.

"The value of different customer satisfaction and loyalty metrics in predicting business performance." Marketing Science 25,.5 the inherent property of a dental restoration to maintain its position without displacement under axial stress.In dentistry, passive period following treatment when a patient is wearing an appliance or appliances to maintain or stabilize teeth in the new position into which they have been moved.